My outlook inbox is not updating

It has come to our attention that many Outlook 2013 and Office 365 users are having issues within synchronizing IMAP folders recently.

Computers are excellent at making copies of digital data, and backups are one important use of that functionality.If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding.If you can't find a dialog box open, move on to the next step.If you try to delete or move a large number of messages at once, Outlook can appear to hang, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.Give Outlook a few minutes to finish the process and it should start to work again.

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They have to actually click on their inbox to refresh the send/receive function.

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